Archives for category: Communication

Erik Devaney, Editor of HubSpot’s ReadThink, has written an informative post on corporate jargon, or,“Why do business-people talk like that?”

It is easy to think light of corporate jargon. There is, however, a serious side to consider when performing research. Being aware of what the current day jargon is, even though it can at times be silly, can be helpful in retrieving results that are current and relevant. One search strategy to consider when you are retrieving irrelevant results (we’ve all been there) is to use terms that you think the author might use in his or her writing, not what you think the author should use.

This article is filled with wonderful little nuggets such as:

“…the word jargon dates back to the Middle Ages and originally referred to a sound that birds made.”

“’Thinking outside the box,’ for example, is a reference to a logic puzzle, which requires that you connect a 3×3 ‘box’ of 9 dots using four straight lines or fewer — without lifting your pen or pencil off the paper…The trick is that you need to drag your line outside of the box in order to complete the puzzle.'”

“The term aboveboard, meanwhile, was likely born out of the requirement that card players keep their hands above the table as a way to discourage cheating.”

Perhaps the most interesting section focuses on the theories for its use, even though users know it can be incomprehensible or vague: Here are a few of the leading theories:

  1. It’s a power move. 
  2. It reinforces belonging. 
  3. It makes it easier to talk about uncomfortable topics. 
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Image Credit: New Year Eve’s Party Favors, by Shari’s Berries via Flickr Attribution 2.0 Generic (CC by 2.0) license

As the new year approaches, readers will start turning their attention to what they will read in 2016. These posts will give you a heads up on what will be available – and also, worth reading.

10 Must-Read Business Books for 2016, Inc, by Anna Hensel

Nine Leadership Books to Watch for in 2016, The Washington Post, by Jena McGregor

Nine Business Books to Read in 2016, Stanford Graduate School of Business, by Natalie White (these are reading recommendations from alumni entrepreneurs and the books are not necessarily new releases)

15 New Business Books to Look For in 2016, Grasshopper Blog, by Kiera Abbamonte

10 New Leadership Books You Must Read in 2016, Small Business Trends, by Ivana Taylor

3 Books That Can Help You Be Better in 2016, and Beyond, Fortune, by Jonathan Chew

Soundview is a company that has been providing audio summaries of business books for over 35 years to top executives needing to stay up-to-date on the latest business trends and practices. Every year they provide a best business book list. Soundview writes: “Our editorial board is continually watching the business books that are being prepared for publication, to choose those that we think provide new information, while giving principles and practices that can be put to immediate use by our subscribers.” This year they have chosen 30 titles. They are listed, with descriptions, in two blog posts (Part I and Part II). Here is a sampling of some of the books, with descriptions, directly quoted:

Bringing Strategy Back, by Jeffrey Sampler – Strategy expert Jeffrey Sampler introduces four “strategic shock absorbers” that enable leaders to build resilient organizations that can withstand even the most unexpected global turbulence.

The Good Ones, by Bruce Weinstein – Ethics expert Bruce Weinstein presents 10 crucial qualities associated with high-character employees that can enhance employee satisfaction, client relationships and the bottom line.

The Hard Thing About Hard Things, by Ben Horowitz – Ben Horowitz tells it straight as he shares insights gained from developing, managing, selling, buying investing in and supervising technology companies.

Low-Hanging Fruit, by Jeremy Eden & Terri Long – Jeremy Eden and Terri Long have distilled 77 of their most effective techniques for generating real performance improvements drawn from their success working with major companies.

Peers Inc, by Robin Chase – A co-founder of Zipcar, Robin Chase, introduces the collaborative economy in which companies and governments are using the Internet’s ability to facilitate collaboration by leveraging expertise, assets and resources outside their sphere of control.

The Power of Thanks, by Derek Irvine & Eric Mosley – Globoforce executives Eric Mosley and Derek Irvine explain how a Culture of Recognition can boost employee engagement and loyalty, stronger teamwork and a more innovative culture.

Triggers, by Marshall Goldsmith – Goldsmith details six engaging questions that can help us enact meaningful and lasting change in order to become the person we want to be.

 

McKinsey’s Jacques Bughin, in his article, “Taking the Measure of the Networked Enterprise,” reveals two points that stand out in their latest analysis on the “adoption by companies of Enterprise 2.0 tools, a cluster of web-based social technologies first popularized by consumers.” The first finding is that the adoption of these technologies, such as wikis, blogs, social networks, podcasts, and video sharing, “appears to be leveling off after a decade of rapid growth.” The second is that “enterprise 2.0 tools follow power laws.” The companies that McKinsey identified as power users “reported an incremental 5 percent in value added in 2010 and of up to 6.5 percent in 2014…That seems plausible: power laws should naturally skew performance benefits toward heavier users.” They also found “that even incremental use among employees could significantly increase the value added for each technology.”

Ohio University (Online MBA Program) posted this infographic illustrating the benefits of happy employees. “No matter the size of a business, creating stronger engagement among employees and with their superiors will create a happier, faster growing, and more productive workplace.”

Ohio University Online

Jess Whittlestone, writing for Quartz, (May 29, 2015) makes an argument that business books can be misleading by promoting the message “that anyone can be successful if they just understand what it takes, and follow the key steps.” Ultimately, business books can “end up perpetuating a number of harmful misconceptions about what it means to achieve success.” Here are the three misconceptions she outlines:

Misconception #1: The best way to understand high performance is to study successful people and organizations. Example, one big problem with In Search of Excellence, is that the research only looked at successful companies. “Knowing that all successful companies have something in common tells us nothing unless we also know that unsuccessful companies lack those things.”

Misconception #2: Success is a sign of capability. “We might think that as long as we compare successful companies with unsuccessful ones, and ensure our data are uncontaminated by the halo effect, then we can truly uncover the secrets of success. But this relies on a crucial assumption: that success is, in fact, a signal of high capabilities.”

Misconception #3: If we look hard enough, we can find a formula for success. “The key reason there’s no formula for success in business is that success is relative, not absolute.”

Click here to read the entire article.

According to Dictionary.com: “In our latest update to the dictionary, we added more than a thousand new and modified definitions including gaming words like esports, permadeath and completionist, terms to prepare you for the 2016 elections like slacktivism, and gender-related terms agender, bigender, and gender-fluid.”

Here’s a selection of words added that are business/technology related:

black hat: a hacker who violates the security of a system for personal profit or for the gratification of causing damage.
dark web: the portion of the Internet that is intentionally hidden from search engines, uses masked IP addresses, and is accessible only with a special web browser.
dox: to publish the private personal information of (another person) without the consent of that individual.
gesture: a particular movement of the fingers or hand over a screen, used to control or interact with a digital device.
haptics: the study or use of tactile sensations and the sense of touch as a method of interacting with computers and electronic devices.
hyperlocal: focused on a very small geographical community, as a neighborhood.
lifehack: a tip, trick, or efficient method for doing or managing a day-to-day task or activity.
permadeath: (in a game, often a video game) the permanent death of a defeated character, after which the player of the game cannot continue with the same character.
smartwatch: a computing device that resembles a wristwatch and is attached to a band worn around the wrist.

Sara Goo, writing for Pew Research Center’s Fact Tank, reports on findings from Pew’s recent results from a national sample of adults asked to select among a list of 10 skills: “Regardless of whether or not you think these skills are good to have, which ones do you think are most important for children to get ahead in the world today?…The answer was clear. Across the board, more respondents said communication skills were most important, followed by reading, math, teamwork, writing and logic. Science fell somewhere in the middle, with more than half of Americans saying it was important.” Read the full report here.

What Skills Kids Need to Succeed
Also interesting: “While all Americans were most likely to cite communication and reading skills as most important for today’s kids, women were more likely than men to say this…On the other hand, men were more likely than women to say that science and math skills were most important.”

“The moment where you doubt that you can fly, you cease for ever being able to do it.” – Peter Pan, J.M. Barrie

The simplicity of the writing in childrens’ books is what makes the words so powerful. This infographic, provided by Quotery.com, is filled with simple inspirational quotes for anyone, including business professionals.

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The Washington Post’s Jena McGregor provides leadership book titles, scanned from publishers’ lists, that are worth looking out for in 2014. Here they are:

  • Quick and Nimble: Lessons from Leading CEOs on How to Create a Culture of Innovation, by Adam Bryant (Jan. 7). Bryant, a writer for the New York Times, “interviews CEOs every week for their insights about managing people and leading companies.” Here, they share their wisdom on building innovative cultures.
  • Duty: Memoirs of a Secretary at War, by Robert Gates (Jan. 14). “Gates, the only secretary of defense to serve under both a Republican and Democratic president, is expected to deliver a blunt critique of his time leading the Pentagon.”
  • Scaling up Excellence: Getting to More Without Settling for Less, by Robert Sutton and Huggy Rao (Feb. 4). “Stanford professors Sutton and Rao are out with a book about tackling growth that took the duo seven years to write.”
  • What Works for Women at Work: Four Patterns Working Women Need to Know, by Joan C. Williams and Rachel Dempsey (Feb. 4). “Called a ‘guide for mastering office politics as a woman,’ Williams’ and Dempsey’s book combines years of research with interviews with 127 successful women about the specific challenges women face in the workplace and how to combat them.”
  • Overwhelmed: Work, Love, and Play When No One Has the Time, by Brigid Schulte (March 11). “…Hopefully, the answers and insights in this book about our lack of leisure time will help us find more of it.”
  • Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, by Ed Catmull (April 8) and Collective Genius: The Art and Practice of Leading Innovation by Linda Hill, Greg Brandeau, Emily Truelove and Kent Lineback (June). “Innovative animator Pixar serves as inspiration in both of these books—the first is written by the studio’s co-founder and president, the second is co-written the movie house’s former SVP of technology, Greg Brandeau.”
  • Executive Presence: The Missing Link Between Merit and Success by Sylvia Ann Hewlett (June 3). Hewlett “examines the critical mix of appearance, communication and gravitas that sets apart leaders who succeed.”
  • Look for upcoming books from Sen. Elizabeth Warren, Hillary Clinton and Sen. Rand Paul, (April, June and September).